The team at Factory Playhouse Productions are committed to providing an inclusive and accessible experience for all our audience members. We strive to ensure that everyone, regardless of their abilities or disabilities, can enjoy our musical to the fullest.
As a new company, we recognise that we are still in the early stages of our journey. While we are fully aware of the challenges, we face in attaining our goal, we are committed to prioritising accessibility in all our endeavours.
Below, you will find important accessibility information to help you plan your visit.
Wheelchair Accessible Seating:
We have designated wheelchair accessible seating available in our venue. There are 2 wheel chair accessible seats on ground level, dependent on what type of wheelchair you use will depend on how many seats you require, so please contact the box office on productions@factoryplayhouse.com to ensure you get the most appropriate access for your needs.
These seats are conveniently located to provide easy access and comfortable viewing. When booking your tickets, please let us know about your specific requirements, and our friendly staff will assist you in securing the best seating options.
Front row of the seating plan is all on level access throughout and there are no stairs. The seating is tiered, there is 1 stair leading to row 2 and 2 stairs to row 3.
Here is what the auditorium of the theatre looks like:
Accessible Restrooms:
Our venue is equipped with accessible restrooms for your convenience. These restrooms are designed to accommodate individuals with mobility challenges. Look for the signage indicating their locations, or feel free to ask our staff for assistance.
Carers Discount:
We offer free tickets for carers. Please email productions@factoryplayhouse.com and they will supply you with a unique discount code in order to receive the free ticket.
Should you require a space suitable for a wheelchair these seats are located on the left bank:
The way our booking system works, these can only be booked via the box office so please email productions@factoryplayhouse.com to book these seats.
You must inform the box office on what type of wheel chair you have as we may need to allocate you two spaces instead of one (you will only pay for 1). You can let us know this via email productions@factoryplayhouse.com.
Should you not wish to speak to the box office, if you do require these seats we can amend your booking once you have booked your tickets please email productions@factoryplayhouse.com and providing the wheel chair accessible seating is still available we will exchange your tickets for the appropriate seating all via the box office system.
Service Animals:
We welcome service animals that are trained to assist individuals with disabilities. Please inform our box office in advance, so we can make the necessary arrangements to accommodate you and your service animal comfortably.
If you have any specific accessibility requirements or questions, please do not hesitate to reach out. We are committed to making your visit enjoyable and accessible. We look forward to welcoming you to productions@factoryplayhouse.com
As a production company, we are thrilled to have secured a small fringe venue, Theatro Technis, 26 Crowndale Road, for our limited run November 2023. While we acknowledge our current limitations, we have big aspirations for the future. With the collaboration of other talented producers on board, we will aim to expand our offerings and enhance the overall theatre-going experience.
Our vision includes implementing the following accessibility features, which are currently not available at this venue:
Captioning: We are committed to providing captioning services for our performances, ensuring that audiences with hearing impairments can fully engage with the play's dialogue and storyline.
BSL Interpretation: Our dedication to inclusivity extends to providing British Sign Language (BSL) interpretation, making our productions accessible to the Deaf community and enriching the cultural experience for all.
Familiarisation Visits: We recognise the importance of creating a welcoming environment for all patrons. Hence, we plan to organise familiarisation visits, allowing individuals with sensory sensitivities to become acquainted with the theatre space before attending the actual performance.
Touch Tours: For visually impaired attendees, we aspire to host touch tours, where they can explore and familiarise themselves with the stage set, props, and costumes, adding depth to their theatre experience.
Audio Description: To ensure that our visually impaired audience members can fully immerse themselves in the production, we aim to provide audio description services, describing the visual elements and actions on stage in between dialogues.
In the future we also hope to partner with venues who can provide the following: Chilled performances to allow for noise and movement in the auditorium, Dementia-friendly performances, Hearing enhancement headsets, Hearing loop systems and Smart Caption glasses.
We are excited about the future possibilities and are determined to work towards creating an inclusive and diverse theatre community. We look forward to collaborating with other passionate producers to make these accessibility features a reality, making our productions enjoyable for an even wider audience. Together, let's embark on a journey to celebrate the magic of theatre with open arms and open hearts.
We want to assure you that our commitment to making theatre accessible to all is unwavering. As we grow and gain experience, we aim to work diligently towards expanding our capabilities and offerings. Our vision for the future includes collaborating with other dedicated producers to incorporate the mentioned accessibility features into our productions.
Our journey is just beginning, and we are eager to evolve and improve as a production company. We appreciate your understanding and support during this stage of our development. Rest assured, we are determined to create a more inclusive and diverse theatre community as we move forward. We eagerly anticipate the time when we can fulfil our vision and make theatre an enjoyable experience for an even broader audience. Thank you for believing in our potential, and we look forward to the day when we can offer these valuable services.
